SALES & REFUNDS

Awaken Purpose Network (APN) is committed to providing high-quality books, courses, digital resources, and ministry tools designed to awaken purpose, strengthen faith, and equip individuals and organizations. Please review our sales and refunds policies carefully.

1. Orders & Payment

• All orders for books, workbooks, courses, and resources are processed through our secure online platform.
• Payments can be made via approved online methods displayed at checkout.
• Prices are listed in the currency indicated on the product page and are subject to change without prior notice.

2. Order Confirmation

• After completing your purchase, you will receive an order confirmation email from support@awakenpurposenetwork.com.
• If you do not receive a confirmation within 24 hours, please check your spam/junk folder or contact support@awakenpurposenetwork.com for assistance.

3. Shipping & Delivery

• Physical products (books, workbooks, or merchandise) will be shipped to the address provided during checkout.
• Delivery times vary depending on your location, shipping method, and customs procedures for international orders.
• APN is not responsible for delays caused by third-party shipping providers or customs.

4. Digital Products & Access

• Digital products, courses, and online resources are available immediately after purchase or on the scheduled course start date.
• If you encounter technical issues or cannot access your digital product, contact support@awakenpurposenetwork.com for assistance.

5. Refunds

• Refund requests are considered on a case-by-case basis.
• Refunds are only available if:
  • You received a defective or inaccessible product, or
  • There was an error in processing your order.
• Refund requests must be submitted within 14 days of the purchase date to support@awakenpurposenetwork.com with your order details.
• Once approved, refunds will be processed to the original payment method within 7–10 business days.

6. Cancellations

• Orders may be cancelled within 24 hours of purchase by contacting support@awakenpurposenetwork.com.
• After 24 hours, cancellations may not be possible if the product has been accessed or shipped.

7. Exchanges

• APN does not offer direct product exchanges for items without defects.
• If your product is defective or you experience technical issues, APN will work with you to resolve the issue promptly.
• For non-defective products, exchanges are generally not offered, but exceptions may be considered on a case-by-case basis.

8. Contact & Support

For all inquiries regarding orders, refunds, exchanges, or technical issues, please contact our customer support team at:

We aim to respond to all inquiries within 1–2 business days.

9. Important Notes

• By purchasing from APN, you agree to these policies.
• APN reserves the right to update or modify this policy at any time without prior notice.
• All updates will be posted on the Sales & Refunds Policy page.